Privacy Policy

Esurica Co., Ltd. (“the Company”) recognizes the importance of personal information and is committed to protecting the privacy of users. This privacy policy explains how personal data is collected and used on our website (https://www.jp-nemo.com).

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1. Personal Information We Collect

We may collect the following personal information:

• During booking: Name, phone number, email address, country/address, driver’s license info

• During payment: Credit card information (processed via a third-party gateway, not stored by us)

• When contacting us: Inquiry content and support history

• While browsing: IP address, browsing behavior via cookies

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2. Purpose of Use

We use your information only for the following purposes:

• Processing reservations and executing rental agreements

• Sending booking confirmations, reminders, and important notices

• Customer service and support

• Promotional emails (only with user consent)

• Website performance analysis and improvement

• Legal compliance or administrative obligations

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3. Data Management

• We implement appropriate security measures to prevent loss, leakage, or unauthorized access to personal data.

• Data no longer required will be deleted according to our internal policies.

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4. Disclosure to Third Parties

We will not disclose your personal information to third parties without consent, except:

• When required to fulfill a service via external partners (e.g., payment processors, insurance)

• When legally required to do so

• With explicit user consent

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5. Use of Cookies

We use cookies to enhance your experience and analyze site traffic. You may disable cookies via your browser, but some features may not function correctly.

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6. Access, Correction, or Deletion of Personal Data

If you wish to access, amend, or delete your personal data, please contact us using the details below. We will respond in accordance with applicable laws.

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7. Contact

Esurica Co., Ltd. (NEMO Rent-a-Car)

Address: 1-102-454 Toyosaki, Tomigusuku, Okinawa 901-0225, Japan

Phone: 090-9782-9966

Email: info@jp-nemo.com

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8. Changes to This Policy

This policy is subject to change. Updates will be posted on this website as they occur.