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TERMS OF USE

These Terms of Use (“Terms”) govern the relationship between users and Esurica Co., Ltd. (“the Company”) regarding the use of services offered through the NEMO Rent-a-Car website (https://www.jp-nemo.com, “the Service”). By using the Service, you are deemed to have accepted these Terms.



Article 1: Scope


These Terms apply to all activities between users and the Company related to the Service. Any special agreements shall also constitute part of these Terms.



Article 2: Eligibility


To use the Service, users must:

• Be at least 18 years old and hold a valid Japanese driver’s license, an International Driving Permit, or a license legally recognized in Japan

• Agree to and comply with these Terms and Japanese traffic laws

• Have no history of major traffic violations or insurance denials



Article 3: Reservation and Cancellation

1. Reservations can be made online and modified or canceled up to 48 hours before the scheduled rental time.

2. Late cancellations may be subject to fees.

3. The Company may cancel or alter reservations due to force majeure such as bad weather or mechanical issues.



Article 4: Fees and Payment

1. All fees are listed on the website. Payment must be made in cash or by credit card upon vehicle pickup.

2. Additional fees may apply for insurance waivers, optional equipment, or coverage packages.



Article 5: Rental Usage Rules

1. Vehicles must be used legally and safely. Subleasing or misuse is strictly prohibited.

2. In case of accident or breakdown, notify the police and the Company immediately.

3. Vehicles must be returned at the agreed time and place. Late returns may incur extra charges.



Article 6: Prohibited Conduct


Users must not:

• Provide false or fraudulent information

• Use vehicles for illegal or criminal purposes

• Damage, modify, or tamper with vehicles

• Interfere with other customers or the Company’s operations



Article 7: Disclaimer

1. The Company is not responsible for damages resulting from force majeure such as disasters, accidents, or third-party actions.

2. Users are liable for any violations, traffic fines, or damages incurred during rental.



Article 8: Privacy Protection


Personal data will be handled in accordance with the Company’s [Privacy Policy].



Article 9: Changes to Terms


These Terms may be amended at any time without prior notice. Updates will take effect upon publication on the website.



Article 10: Governing Law and Jurisdiction


These Terms are governed by Japanese law. The Naha District Court shall have exclusive jurisdiction over any disputes.



Contact


Esurica Co., Ltd. (NEMO Rent-a-Car)

1-102-454 Toyosaki, Tomigusuku, Okinawa 901-0225, Japan

Phone: 090-9782-9966

Email: info@jp-nemo.com