TERMS OF USE
These Terms of Use (“Terms”) govern the relationship between users and Esurica Co., Ltd. (“the Company”) regarding the use of services offered through the NEMO Rent-a-Car website (https://www.jp-nemo.com, “the Service”). By using the Service, you are deemed to have accepted these Terms.
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Article 1: Scope
These Terms apply to all activities between users and the Company related to the Service. Any special agreements shall also constitute part of these Terms.
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Article 2: Eligibility
To use the Service, users must:
• Be at least 18 years old and hold a valid Japanese driver’s license, an International Driving Permit, or a license legally recognized in Japan
• Agree to and comply with these Terms and Japanese traffic laws
• Have no history of major traffic violations or insurance denials
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Article 3: Reservation and Cancellation
1. Reservations can be made online and modified or canceled up to 48 hours before the scheduled rental time.
2. Late cancellations may be subject to fees.
3. The Company may cancel or alter reservations due to force majeure such as bad weather or mechanical issues.
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Article 4: Fees and Payment
1. All fees are listed on the website. Payment must be made in cash or by credit card upon vehicle pickup.
2. Additional fees may apply for insurance waivers, optional equipment, or coverage packages.
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Article 5: Rental Usage Rules
1. Vehicles must be used legally and safely. Subleasing or misuse is strictly prohibited.
2. In case of accident or breakdown, notify the police and the Company immediately.
3. Vehicles must be returned at the agreed time and place. Late returns may incur extra charges.
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Article 6: Prohibited Conduct
Users must not:
• Provide false or fraudulent information
• Use vehicles for illegal or criminal purposes
• Damage, modify, or tamper with vehicles
• Interfere with other customers or the Company’s operations
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Article 7: Disclaimer
1. The Company is not responsible for damages resulting from force majeure such as disasters, accidents, or third-party actions.
2. Users are liable for any violations, traffic fines, or damages incurred during rental.
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Article 8: Privacy Protection
Personal data will be handled in accordance with the Company’s [Privacy Policy].
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Article 9: Changes to Terms
These Terms may be amended at any time without prior notice. Updates will take effect upon publication on the website.
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Article 10: Governing Law and Jurisdiction
These Terms are governed by Japanese law. The Naha District Court shall have exclusive jurisdiction over any disputes.
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Contact
Esurica Co., Ltd. (NEMO Rent-a-Car)
1-102-454 Toyosaki, Tomigusuku, Okinawa 901-0225, Japan
Phone: 090-9782-9966
Email: info@jp-nemo.com